The Joint Commission standards deal with organization quality, safety-of-care issues and the safety of the environment in which care is provided. If you have concerns about your care, we would like to hear from you. You may contact us directly.
If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission online at www.jointcommission.org and use the “Report a Patient Safety Event” link in the “Action Center” of the homepage of their site, by mail at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, or by fax at: 630-792-5636.
Hill Crest Behavioral Health Services’ professional staff are here to help. Call 205-833-9000 or 800-292-8553 for a no-cost, confidential assessment 24 hours a day, 7 days a week. If you need immediate medical assistance, contact 911 or seek the nearest emergency room.