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The Intake Department at Hill Crest Behavioral Health Services provides no-cost, confidential assessments seven days a week. All admissions are based on clinical necessity.

We cannot offer diagnosis, counseling or recommendations online, but an Assessment and Referral Specialist is available 24 hours a day, 7 days a week at 205-833-9000 or 800-292-8553.


It is very important for patients to understand what to expect from their insurance carrier prior to an admission. For many patients, accessing insurance benefits is the most frustrating aspect of the admissions process. At Hill Crest Behavioral Health Services, we will do everything we can to assist the patient in securing appropriate benefits for the services we provide. We accept Medicaid for adolescents and adults, TRICARE®, Medicare and most HMOs and commercial plans.

Hill Crest Behavioral Health Services will:

  • Contact your insurance provider to verify benefits
  • Complete any necessary pre-certification process required by your insurance company
  • File all appropriate documentation to claim payment for your care

Help is Just a Phone Call Away

Hill Crest Behavioral Health Services’ professional staff are here to help. Call 205-833-9000 or 800-292-8553 for a no-cost, confidential assessment 24 hours a day, 7 days a week. If you need immediate medical assistance, contact 911 or seek the nearest emergency room.